As a patient: what to expect?

We know that good health care involves more than just good medicine. It involves dedication to your well-being, comfort at all levels and a safe environment. We understand that a hospital stay may be daunting, however, we do our best to ensure all of our patients are well taken care of and are comfortable.

Please be aware that all procedures come with a risk of complications. Before any treatments our team will discuss any potential risks with you. If you ever have any questions or concerns, please raise them with your specialist as they will be happy to discuss in more detail.


Inpatient checklist

Items such as towels, soap, shampoo and bathrobes are provided by the Hospital.

However, before admission, we suggest you ensure that you bring the following with you:

  • Loose fitting, comfortable clothes
  • Nightwear
  • Dressing gown & slippers
  • Hairbrush / comb
  • Toothbrush, toothpaste & mouthwash
  • Toiletries
  • Spectacles, contact lenses, hearing aid & dentures                       (please try to keep these in their protective containers)
  • Reading material (books or magazines)
  • All the medications, vitamins and herbal supplements               that you are taking
  • X-Rays, Lab Results and any other pre-operative tests               results or relevant medical documents
  • Paperwork relating to your hospital visit and, if                               applicable, your health insurance documents
  • For children – favourite toys & books
  • For Mother & Baby – please follow the list supplied by               the Obstetric Department


Upon Arrival

Upon arrival at Saint James Hospital, please report to the main Reception desk. A member of our admissions team will show you to your room where you will meet your nurse who will help you settle in.

Once settled in, you will be given the opportunity to discuss your procedure, treatment and recovery with a member of the medical team.

Any questions that you may have regarding your procedure will then be answered. Any staff visiting your room throughout your stay will have an ID showing their name and role within the Hospital.


Please do not bring valuables or large sums of money with you. The hospital cannot accept responsibility for loss or damage to your possessions. However, if required, you may find a small safe in the cupboard of every room.

To find out more about the food you can expect during your stay with us, check out our Food and Beverage page.

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