JOB SUMMARY

Nurses care for people who are sick, injured, convalescent or disabled.  Nurses deliver individualised care to patients utilising the nursing processes of assessment, planning, intervention, implementation and evaluation, in accordance with established nursing practice, ethics and Saint James Hospital Policies.  Nurses need to monitor patients, administer medication, maintain records, consult with healthcare providers, and also educate patients. Nurses collaborate with other professional healthcare disciplines to ensure safe and effective patient care delivery and achievement of the desired patient outcomes. Nurses need to interact with the patient, relatives and the multidisciplinary team whilst maintaining a high standard of professional nursing.

KEY ROLES AND RESPONSIBILITIES TO PROVIDE A HIGH STANDARD OF NURSING CARE

• Provide bedside care for a wide variety of medical patients, including pre- and post-surgery patients.
• Consult and coordinate with the health care team to assess, plan, implement and evaluate patient care.
• Assess, implement, plan and evaluate nursing care plans by working collaboratively in a multidisciplinary team.
• Record and maintain accurate and complete health care records including vital signs and medical information.
• Monitor, report and record symptoms or changes in the patients’ condition.
• Prepare and administer medications as prescribed, and record all entries of medication administration accurately.
• Respond immediately to life-saving/emergency care situations.
• Actively lead and participate in the discharge planning process.
• Foster a supportive and compassionate environment to care for patients and their families. 

OTHER ROLES AND RESPONSIBILITIES

• To be courteous and professional, at all times, with both clients, colleagues and service providers.
• To report all incidents and accidents appropriately and in a timely manner.
• To abide by Company policies and protocols, at all times, and to ensure implementation of new protocols, as required.
• To carry out other departmental duties as required and requested within the remit of a professional nurse.
• To be responsible and accountable for own nursing practice and actions.
• To ensure a safe hygienic environment is maintained for the benefit of patients/clients, staff and visitors.
• To contribute to the general management and day to day workings of the unit by being an effective member of the clinical team and supporting senior staff.
• To maintain and develop professional knowledge and competence. Ensure all mandatory training is current and updated accordingly.

Clinical Services

• Restoring health by providing hospital services, including:
• Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.
• Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.
• Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, counselling, psychological interventions, advising and education.
• Referring for diagnostic, therapeutic and support services, as required; referrals within Saint James Hospital should be encouraged, where feasible.
• Reviewing, at least once daily, all ward patients, as well as carrying out ward medical duties, in close liaison with the patient’s consultant.
• Maintaining health by providing timely clinical and culturally appropriate health services through:
• ongoing health and development assessment and advice;
• appropriate health and development assessment and advice;
• appropriate evidence-based screening, risk assessment and early detection of illness, disease and disability;
• interventions to assist patients to reduce or change risky and harmful lifestyle behaviour;
• Working with public health providers in the prevention and control of communicable diseases, and reporting to relevant public health authorities;
• Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.
• Improving health by:
• developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.
• advocating health promotion, linking to programmes developed by Public Health.
• providing health education, counselling and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors.

Communication

• External
• Being the professional liaison with other health professionals and ensuring that a healthy relationship is maintained.
• Internal

• Ensuring that consultants are updated on changes in their patients’ statuses, in a timely manner (delay or hesitation may compromise patient safety).

Quality

• Clinical Notes
• All patient consultations/visits must be accurately recorded on Hospital Information System during or immediately after the actual consultation/visit.
• Ward episodes should be recorded legibly in the patient’s notes.
• Continuing Medical Education
• Ongoing CME needs to be maintained; this is supported by special concessions from the HR Department.
• ALS and EPLS/APLS provider certification need to be up-to-date.

Compliance

• Privacy
• Total confidentiality and privacy of patients should be ensured and maintained, at all times.
• Health and Safety
• Comply with established health and safety policies with regards to handling of instruments, storage of drugs and disposal of sharps and other potentially dangerous equipment or substances.

Essential Qualities

• Registration with the Malta Medical Council.
• Demonstrated oral and written communication skills.
• Ability to exercise independent judgement in performing duties.
• Ability to work under pressure together with a high level of initiative and self-motivation.
• Ability to work accurately and diligently.
• Excellent communication skills.
• Organisation skills.
• Demonstrated commitment to continuing education and maintenance of professional competence.
• Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels.

KEY TASKS AND RESPONSIBILITIES

Clinical Services

• Restoring health by providing hospital services, including:
• Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment, and referral, as necessary.
• Assessing the urgency and severity of presenting problems through taking patient medical history, examination, and investigation, as necessary.
• Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, counselling, psychological interventions, advising and education.
• Referring for diagnostic, therapeutic and support services, as required;
• Reviewing all ward patients, as well as carrying outward medical duties, in close liaison with the patient’s consultant.

Maintaining health by providing timely clinical and culturally appropriate health services through:

• ongoing health and development assessment and advice.
• appropriate health and development assessment and advice.
• appropriate evidence-based screening, risk assessment and early detection of illness, disease, and disability.
• Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.

Essential Qualities

• Registration with the Malta Medical Council.
• Demonstrated oral and written communication skills.
• Ability to exercise independent judgement in performing duties.
• Ability to work under pressure together with a high level of initiative and self-motivation.
• Ability to work accurately and diligently.
• Excellent communication skills.
• Organisation skills.
• Demonstrated commitment to continuing education and maintenance of professional competence.
• Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels

JOB SUMMARY

The anaesthetic nurse prepares the operating room for the patient, anaesthetist and surgical team and assists the anaesthetist and assists. It is essential to maintain a high standard of nursing care. The role should be carried out in professional manner and in accordance with Saint James Hospital protocols and in liaison with Consultants performing the surgeries.

KEY ROLE AND RESPONSIBILITIES

• The tasks of the Theatre Anaesthetic Nurse include making sure all necessary equipment is available for surgical procedures prior to surgery and also to ensure the theatre and its areas are maintained to the required standard before, during and after surgery. It is imperative that a sterile environment is maintained at all times.
• Other responsibilities include ensuring adequate levels of stock are maintained within theatre and to complete all swab checks and instrument checks in accordance with the company policy.
•  Enforcing World Health Organisation’s ‘Safe Surgical Checklist’ and “Time Out”, will be expected.
• Providing a clear and concise pre/post operation handover from Ward/Recovery Nurse is expected to ensure a smooth transition for the patient and also ensuring medical staff orders are correctly interpreted and carried out.
• Recovering patient, where required.

OTHER REQUIREMENTS

• Valid registration with the Malta Council of Nurses and Midwives.
• It is essential that the Theatre Anaesthetic Nurse keeps up to date with nursing trends and techniques and also abides by company policies and protocols.
• It will be necessary to work in either Sliema or Zejtun as and when needed.
• It will also be expected that the Theatre Anaesthetic Nurse will carry out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the company from time to time.

Tasks and Responsibilities include:

• Carrying out medicals.
• Assisting specialists, where required.
• Administering vaccinations.
• Carrying out VDU’s, Audiograms , Spirometry, Vision tests, ECG’s, as trained and as required.
• Preparing outpatients rooms to ensure they are well equipped for Specialist clinics being held.
• Preparing equipment and other apparatuses or instruments within the outpatients rooms.
• Assisting doctors with minor procedures.
• Preparing specialists’ and doctors’ files or patient cards, as required.
• Monitoring stock and ensuring stock is ordered and collected and stock levels are maintained.
• Contributing towards the wellbeing of patients.
• Contributing towards the effectiveness of work teams.

Essential  

• Nursing registration with the Malta Council of Nurses and Midwives.
• Desirably, Basic Life Support.

Experience               

Working in teams; Ability to work without direct supervision.

Skills and Behaviours 

Passion for Customers; Planning and Organisation; Problem Solving and Continuous Improvement; Excellent Communication; Working Collaboratively; Concern for Standards

POSITION SUMMARY

The CSSD Technician is a medical support worker who assists in the sterilisation and preparation of equipment and instruments, such as surgical tools. The CSSD Technician must exactly follow established guidelines in the process of decontamination and sterilisation.

REQUIRED SKILLS

 The CSSD Technician is required to have a thorough knowledge of the decontamination and sterilisation processes. Training and competence assessment will be carried out in-house by the respective Head of Department and/or colleagues.

PRIMARY RESPONSIBILITIES 

• Operating and monitoring steam autoclaves, sonic washers and other sterilising equipment.
• Demonstrating proper handling of contaminated instruments paying attention to detail in cleaning sorting and inspection.
• Inspecting and replacing missing or damaged instruments.
• Cleaning sterilising equipment.
• Assisting in organising surgical instrument trays.
• Recording steriliser test results.
• Restocking supplies of items such as swabs, linen, and other consumables.
• Ensuring that records are updated accurately and as required.
• Collecting and delivering items prior to or after decontamination / sterilisation.
• Reporting any breakages or faulty equipment ensuring the department functions safely and efficiently.
• Following the protocol for repair or replacement of instruments that are not functioning properly.
• Carrying out the necessary checks at the end of shift to ensure that all machinery is switched off and all equipment for theatres has been dispatched and that all doors are secured before leaving the department.

OTHER DUTIES

• Undertaking tasks with a minimum level of supervision and referring to immediate supervisor when guidance is needed.
• Adhering to Health & Safety policies, company and departmental policies and statutory regulations.
• Performing other duties within the capability of the individual as and when requested by immediate supervisor.

JOB SUMMARY

To ensure that all of the Operating Theatre Areas are maintained immaculately clean at all times, including main theatres, passageways, recovery area, changing rooms, offices, preparation areas and staff areas.

KEY ROLES AND RESPONSIBILITIES

• Ensuring proper handling of Theatre Area keys
• Maintaining the cleanliness of all Theatre areas and equipment, as requested, and maintaining immaculate cleanliness at all times in Theatres, Offices, Passageways, Recovery Area, Staff Areas and Preparation Areas, as directed
• Following deep cleaning schedule, as assigned
• Following correct procedures when cleaning with correct chemicals and equipment
• Ensuring correct procedure is followed regarding infection control when cleaning
• Handling delivery of beds from Theatre to floors and from floors to Theatre
• Assisting with the transportation of patients from wards to the operating theatre and from the recovery area to the wards
• Ensuring equipment is ready for use, properly maintained and in safe working condition
• Correct handling and removal of all garbage, boxes, soiled linen and clinical waste, as required and as per hospital policy
• Collecting orders from stores as per requisition and stocking department accordingly
• Collects all linen/laundry and ensuring correct stock levels are maintained, including Theatre Uniforms
• Handling all Doctors food requests, including collection from kitchen
• Transporting specimen to the laboratory
• Attending all training sessions, as required
• Reporting any maintenance requirements defects to Manager
• Carrying out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the Company from time to time.

SKILLS REQUIRED

• Good communication skills
• Ability to work under pressure
• On the job cleaning skills
• Team player
• Handling machinery skills-scrubbing machine/steamer
• Knowledge of infection control
• Basic computer skills
• Willingness to learn and to adapt to change
• Maintaining confidentiality at all time.

KEY ROLE AND RESPONSIBILITIES

• Responsible for assisting the Head of Standards & Quality Department with planning and implementing the performance improvement programme to meet the needs of the group’s hospitals and clinics.
• Provides education to medical staff, nursing staff, other hospital staff and governing body.
• Facilitates performance improvement activities and quality initiative activities through the group’s hospitals and clinics.
• Acts as a resource person to the administrative team, department managers and medical/clinical staff.
• Assists with the preparation of all regulatory body surveys, including public health, JCI, ISO and any other accreditation bodies.
• Assists in the preparation for review by regulatory agencies and educates and assists department managers to maintain appropriate policies and procedures to fulfil requirements and regulations.
• Consults with other departments, as appropriate, to collaborate in patient care and performance improvement activities.
• Participates in risk management and safety activities.
• Ensures that documentation meets current standards and policies.
• Provides support and assistance to medical staff, nursing staff, committee chairpersons and governing body, as required.
• Prepares reports / surveys / statistics to be reported to governing body, government agencies.
• Serves as a member of professional staff committees, as necessary.
• Assists in utilising information obtained via performance improvement activities to seek and act on opportunities to improve patient care processes.
• Participates in problem solving, policy forming conferences, as necessary. Maintains close coordination with the Head of Standards & Quality and all departments, to ensure continuity and collaboration of services.
• Is responsible for department direction in the absence of the Head of Standards & Quality.
• Attends committee meetings as appropriate.
• Ensures compliance with policies and procedures, fire safety and infection control.
• Act as the Group’s policies’ librarian, uploading latest versions of policies on shared drive / intranet.
• Assists the Head of Standards & Quality to ensure AeMC (Aeromedical Clinic) compliance within the Group as per Transport Malta and EASA regulations.

SKILLS

• Demonstrates effective organisational skills through ongoing interaction with clinical chairpersons, nurse managers, ancillary department managers, administrative team, and governing body to assist in facilitating hospital-wide performance improvement programmes.
• Demonstrates knowledge of current methodology and practices. Maintains awareness of changes in the regulations and requirements by accrediting bodies.
• Practices good guest relationships with patients, visitors, physicians, and staff; assists as needed.
• Demonstrates awareness of the responsibilities of the position and how it interfaces with the rest of the healthcare team. Works closely with all department members as required, is flexible to meet the needs of the department and changes in workload.
• Communicates appropriately and clearly to physicians, clinical staff, administration staff and other team members.
• Accurately demonstrates use of database system to document occurrences. Compiles reports and minutes for committees and administrative team.
• Demonstrates an ability to be flexible, organised and focused under stressful situations.
• Consistently demonstrates a professional, self-directed, mature, disciplined and tactful approach to department responsibilities.
• Adheres to dress code, appearance is neat and well-groomed.
• Completes annual education requirements.
• Always maintains patient confidentiality.
• Reports to work on time and as scheduled.
• Wears identification whilst on duty
• Represents the organisation in a positive and professional manner.

REQUIREMENTS

• Nursing Registration with the Malta Council for Nurses and Midwives.
• Clinical background.
• Previous experience in a similar role will be considered an asset.
• Certification related to Quality will also be considered an asset.

JOB SUMMARY

As a front liner, the Contact Centre Agent is the first person with whom clients, patients and fellow employees are likely to speak with over the phone. The Contact Centre Agent must be positive, helpful, and professional with patients, specialists, and colleagues alike.

KEY ROLES AND RESPONSIBILITIES

• Handling incoming calls from patients/relatives/companies/doctors and staff (internal) and answering queries to the best of their ability.
• Booking appointments as per doctor’s/clinic requirements.
• Scheduling appointments, as necessary.
• Contacting patients for appointments/Radiology referrals.
• Handling all email enquiries.
• Booking appointments received through the Doctor’s Request Form on the Company’s Website.
• Booking Medicals and Health Screening Packages.
• Liaising with respective technicians and booking Holters, BPM and EMGs as per the technician’s instructions.
• Checking clinics to make sure all bookings are in order (i.e., time allocation, confirmation of Direct Settlements, allocation of correct Radiologist…).
• Verifying and updating all non-clinical information on the patient’s record.
• Answering and/or distributing e-mails to the respective departments in a professional and timely manner.
• Transferring calls to the respective departments.
• Escalating complaints to the management as per company policy and re-assuring patients that these will be handled accordingly.
• Liaising with Doctors and other departments as necessary to provide the most efficient service as possible.
• Arranging Doctors’ clinics with appointments in a consecutive manner and readily contact patients from the waiting lists should there be any cancellations.
• Rescheduling postponed or cancelled clinics/appointments, as necessary.
• Updating Doctor’s Timetable on Website.
• Liaising with Companies, as well as Foreign and Local insurance companies to obtain Guarantees of Payment (GOPs) or approval of Direct Settlements for Radiology Investigations and/or Consultations as necessary.
• Carrying out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the Company from time to time.

SKILLS REQUIRED

• Ability to multi-task
• Is Flexible
• Shows Empathy
• Has excellent soft skills
• Is Customer focused
• Can prioritise
• Has effective Time Management
• Is exceptionally attentive to detail
• Is always professional
• Can work under pressure
• Is proficient in the use of Microsoft Office Tools
• Possesses excellent written and spoken Maltese and English

JOB SUMMARY

Provides clinical, social, and holistic care to patients in a pre-hospital environment. To provide competent urgent and non–urgent medical care and transportation of patients to an appropriate medical facility. Assist in the management and organisation of care provision in the IMCU setting. 

KEY ROLES AND RESPONSIBILITIES

• The level of patient care will be in accordance to and compliance with the needs of the patients and within the scope of practice of the attending EMT.
• Liaising, communicating, and co-operating with colleagues, Health Care / Medical professionals, other emergency service staff, patients, relatives, and members of the public to ensure the highest standard of provision of patient care.
• Providing comfort, giving support and being mindful of the health and safety of patients and relatives in their care.
• Undertaking the driving of vehicle types relevant to their area of work and operated by the organisation.
• Ensuring that the ambulance is stocked, and all equipment is functioning and ready for use at the commencement of each shift.
• In the event of witnessing an external incident whilst on the ambulance, medical support must be rendered until further resources arrive on scene and care can be transferred to appropriately qualified personnel.
• Assessing patients’ health and wellbeing across a complex and changing caseload in the assigned unit.
• Acting as a responsible team member, communicating clearly with all members of the healthcare team.
• Promoting best practice in all aspects of healthcare.
• Completing all required documentation and always adhering to the hospital data protection policy.
• Continually assessing the patients’ condition throughout their prehospital period of care, treatment in the unit and preparation for admission and discharge as appropriate to the level of competence according to departmental guidelines.
• Using initiative while working within established procedures and practicing to acceptable standards.
• Organising own day to day work tasks or activities at own discretion, under the delegation of department manager.
• Practising as a competent practitioner guided by the hospital’s standard practices and clearly defined occupational policies and procedures.
• Communicating with work colleagues in a clear, helpful, polite, and informative manner.
• Demonstrating activities or workplace routines to new or less experienced employees in own work area.

SPECIFIC RESPONSIBILITIES

Ambulance Care and maintenance

• Check the ambulance vehicle at the beginning of each shift and on completion of a patient transport / transfer, clean and restock as necessary.
• Complete and sign the ambulance check list daily including but not exclusive to: Oxygen cylinder levels, AED check, general medical equipment checks, re stock all consumables, fluid levels of diesel, screen wash, oil water and brake fluid, all lights functioning including blue lights, Radio check, external and internal cleaning of vehicle.
• Co-ordinate any vehicle maintenance identified and required for the vehicle with outside providers, as per hospital protocol.
• Review the ambulance booking folder at the beginning of each shift to enable appropriate planning and logistics for pre booked jobs.
• Always ensure the dedicated mobile phone handset is fully charged.

Patient health and well-being

• Obtain information on patients’ needs prior to transfer within the overall context of their personal and care requirements. Base transfer / transport decision on individual needs.
• Identify patients’ health needs during transfer / transport through observation, discussion, and the use of technical assessment methods.
• Identify and report any significant changes that might affect the individual’s health and well-being to the appropriate person.
• Prepare appropriately for the different care interventions.
• Supports patients during transfer, evaluating the effectiveness of the interventions.
• Improve the effectiveness of the provision of care to meet patients’ needs.
• Respect patients’ privacy, dignity, wishes and beliefs and minimise any necessary discomfort.

Department specific Responsibilities

• Be a responsible team member supporting the multidisciplinary team in the unit.
• Provide both clinical and administrative support as required including but not exclusive to registering patients, completing patient admission documentation, communicating insurance and billing issues with the liaison officer.
• Complete first line assessments for patients attending the department, i.e.: parameters, history taking.
• Record contact on patient’s clinical record.
• Assist with the daily cleaning and re stocking of consumables in the unit as per approved checklists.
• Check oxygen cylinders on IMCU patient trolleys for levels and change as per agreed guidelines.
• Be responsible for the provision of oxygen cylinders in the unit including re stocking supplies as required.

Promotes best practice in health and safety and security

• Undertake work activities and related training as defined in Saint James Hospital health and safety policies and procedures.
• Identify risks involved in work practices, manage those risks, and help others to do the same.
• Maintain a safe working environment for self, colleagues, patients and other.
• Monitor work areas and practices ensuring they are free from hazards and conform to health and safety legislation.
• Support others in maintaining health, safety, and security.
• Act as a role model in promoting health, safety, and security.

Qualifications and Training

• Working in teams
• Working with minimum supervision
• Ability to effectively communicate with a multidisciplinary team
• Experience in a caring role
• Basic first aid knowledge
• Basic Life Support training
• Full clean driving license
• Basic computer skills
• Problem solving skills
• Good planning and organisation skills
• Excellent communication skills
• Passion for Teamwork and Quality Patient care.

POSITION SUMMARY

The execution of emergency and non-emergency transport duties arising from the everyday activities of the Immediate Medical Care Unit. Patients will include ambulant, non-ambulant and stretcher patients, who require a responsive level of care and assistance, providing emergency aid – where appropriate and within the scope of practice, with a view to preserving life, preventing further injury or deterioration, and promoting recovery.

 KEY TASKS AND RESPONSIBILITES

• Responding to ambulance requests to transport sick, injured, or convalescent persons.
• Ensuring that the ambulance vehicle and its equipment and consumable stock is always in operational readiness.
• To actively participate in stringent cleaning routines on vehicles, equipment and areas of the garaging and parking facilities to ensure effective infection control standards are adhered to.
• To be accountable for basic vehicle maintenance.
• Working in accordance with the Health & Safety legislation.
• Conducting the role in a professional, caring, and compassionate manner.
• Ensuring a high level of customer and patient care is always provided and maintaining strict patient confidentiality.
• Administering first aid as needed.
• Registering and recording accurate patient information for medical and billing purposes.
• Cooperating clearly with all members of the multidisciplinary team.
• Monitoring and maintaining company material, equipment, vehicles, and premises.
• Acting as a hospital porter and assisting with any tasks required whilst within the hospital.
• Ensuring oxygen is changed as needed and correct documentation is maintained during night shifts.
• At night to complete at least three extensive checks of the hospital.
• To assist any patients admitted or within the outpatient area that requires
• To be in possession and effectively answer the ambulance phone, to respond to real time requests within the hospital.
• To assist with any other duties necessary to provide support or assistance, as directed by the Head of IMCU.

 SKILLS REQUIRED

• Excellent communication and interpersonal skills; ability to communicate effectively with colleagues, patients, relatives, and specialists alike.
• Organisational skills.
• Problem solving skills.
• Be empathetic.
• Be in possession of an appropriate driving license.

POSITION SUMMARY

In this nursing role, you will prepare the operating room for the patient, setting up the tools and making sure the field is sterile. It is the duty of the scrub nurse to assist the surgical team by donning sterile masks, gloves and gowns as well as aid the physician by passing instruments during surgery. It is essential to maintain a high standard of nursing care. The role should be carried out in professional manner and in accordance with St James Hospital protocols and consultants’ preferences.

 KEY ROLE AND RESPONSIBILITIES

• Ensuring all necessary equipment is available for surgical procedures prior to surgery and to ensure the theatre and its areas are maintained to the required standard before, during and after surgery. It is imperative that a sterile environment is always maintained.
• Other responsibilities include ensuring adequate levels of stock are maintained within theatre and to complete all swab checks and instrument checks in accordance with the company policy.
• Assisting the surgeon by taking on the surgical procedures of draping instrumentation and any requirements that are expected within the role and taking part and enforcing World Health Organisation’s ‘Safe Surgical Checklist’ will be expected.
• Providing a clear and concise pre/post operation handover from Ward/Recovery Nurse is expected to ensure a smooth transition for the patient and ensuring medical staff orders are correctly interpreted and carried out.

 ESSENTIAL CRITERIA

• Recognised degree in nursing
• Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta
• Extensive knowledge of nursing care methods and procedures
• Knowledge of emergency care
• Ability to effectively communicate with patients, families and all medical and hospital staff
• A team player with effective communication and interpersonal skills
• Be responsible and compassionate
• Possess excellent communication skills
• Computer literate
• Good time management
• Excellent organisation skills
• Professional and friendly attitude.

JOB SUMMARY

Nurses care for people who are sick, injured, convalescent or disabled.  Nurses deliver individualised care to patients utilising the nursing processes of assessment, planning, intervention, implementation, and evaluation, in accordance with established nursing practice, ethics and Saint James Hospital Policies.

KEY ROLES AND RESPONSIBILITIES TO PROVIDE A HIGH STANDARD OF NURSING CARE

• Providing bedside care for a wide variety of medical patients, including pre- and post-surgery patients.
• Consulting and coordinating with the health care team to assess, plan, implement and evaluate patient care.
• Assessing, implementing, planning, and evaluating nursing care plans by working collaboratively in a multidisciplinary team.
• Recording and maintaining accurate and complete health care records including vital signs and medical information.
• Monitoring, reporting, and recording symptoms or changes in the patients’ condition.
• Preparing and administering medications as prescribed and record all entries of medication administration accurately.
• Reporting any suspected adverse drug reaction immediately to the medical team and pharmacist.
• Initiating and providing education accordingly to patients and relatives on how to manage their illness/surgery and emphasising on home care needs.
• Accompanying specialists during ward rounds and ensure that changes in patient care are communicated to colleagues.
• Responding immediately to lifesaving/emergency care situations.
• Actively leading and participating in the discharge planning process.
• Fostering a supportive and compassionate environment to care for patients and their families.

Essential Criteria

• Recognised degree in nursing
• Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta
• Extensive knowledge of nursing care methods and procedures
• Ability to effectively communicate with patients, families, and all medical and hospital staff at all levels of the organisation
• A team player with effective communication and interpersonal skills
• Responsible and compassionate
• Computer literate
• Good time management
• Excellent organisation skills
• Professional and friendly attitude.

JOB SUMMARY

The healthcare assistant assists the nursing team within the Outpatients Department.

KEY RESPONSIBILITES INCLUDE

• Carrying out medicals, including completing items on the medical forms that fall within the nursing aide’s remit, including Blood Pressure Reading, Height, Weight, and Urine testing. Medicals may be carried out for various purposes, including for insurance purposes.
• Accompanying patients to visit the doctor.
• Carrying out VDU’s, Audiograms, Spirometry, Vision tests, ECG’s, as trained and as required.
• Preparing outpatients rooms to ensure they are well equipped for Specialist clinics being held.
• Ensuring that ultrasound machines, and other apparatuses or instruments within the outpatients’ rooms, are clean.
• Assisting doctors with minor procedures.
• Monitoring stock and ensuring stock is ordered and collected and stock levels are maintained.
• Preparing specialists’ and doctors’ files or patient cards, as required.
• Contributing towards the wellbeing of patients.
• Contributing towards the effectiveness of work teams.
• Carrying out other activities, as required within the Outpatients Department for the efficient and effective running of the department.

OTHER RESPONSIBILITIES

• Obtaining consent from patients when and where appropriate.
• Respecting patients’ privacy, dignity, wishes and beliefs and minimise any necessary discomfort.
• Prepare patient, self, equipment and materials appropriately for the activity to be undertaken.
• Supporting patients throughout, encouraging them to promote their own health and well-being.
• Prioritise attention to patients, alerting the team when there are changes in the individuals’ health and wellbeing or any possible risks.

PERSONAL REQUIREMENTS

 Essential                    

• Healthcare Assistant certification
• Desirably, Basic Life Support

Experience                 

Working in teams; Work with adequate supervision; Caring role involving dealing with clients.  

Skills and Behaviours

Passion for Customers; Planning and Organisation; Problem Solving and Continuous Improvement; Excellent Communication; Working Collaboratively; Concern for Standards.

KEY ROLES AND RESPONSIBILITES

• Establishing and maintaining good communication with patients, visitors, and staff.
• Maintaining a current list of in-patients and update colleagues on any changes accordingly.
• Inputting patient charges accurately onto the hospital information System.
• Receiving payments from patients upon arrival and discharge.
• Admitting and discharging patients from the hospital information System, ensuring all details are correct.
• Liaising with foreign and local insurance companies with regards to pre-admission clarification and confirmation of direct settlements.
• Acting as an Almoner – responsible for any patient belongings kept in the Company safe.
• Carrying out reception duties when needed.
• Liaising with appropriate members of staff in case of emergencies.
• To receive, keep record of, and report to the appropriate personnel any member of staff who calls in sick or are sent home sick as per company policy.
• Keeping the mobile phone provided by the Company on him/herself at all times.
• Running an efficient invoice system.
• Undertaking tasks with a minimum level of supervision and refer to his/her immediate supervisor when guidance is needed.
• Adhering to the Hospital/Clinic policies as well as any other relevant policies.
• Following and adhering to the Data Protection Policy at all times.
• Carrying out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the Company from time to time.

KEY RESPONSIBILITES INCLUDE

• Taking visitors’ temperatures.

• Ensuring all persons entering the Hospital are wearing a mask.

• Directing visitors accordingly.

Job Summary

The kitchen assistant’s main duties are to provide an excellent catering service to the patients, deliver menus and take orders from patients, communicating to the kitchen team what has been ordered/requested by the patient and serve the patients. The Kitchen Assistant is also to maintain a clean kitchen and support the Kitchen department where required.

Key roles and responsibilities include

• Keeping the patients as comfortable as possible.
• Acting as an intermediary between the kitchen and patient.
• Assisting in clearing the patient rooms of plates and cups…
• Keeping all shelves and fridges in kitchen store neat, tidy and organised.
• Completing and monitoring all records/paperwork (as per H.A.C.C.P system).
• Presenting the patients with menu and taking orders from patients.
• Cleaning and wiping all trolleys and working areas.
• Ensuring that food is served at the right temperature.
• Washing crockery, utensils, pots and pans…..
• Daily cleaning of kitchen areas.
• Deep cleaning of kitchen equipment and areas.
• Ensuring stock and stores are kept neat and tidy.
• Carrying out other duties, as may be required.
• Taking out bins to waste disposal point.
• Assisting in serving employee lunch, when required.

Skills and Qualifications required

• Be in possession of Food Handling Certificate (or be willing to follow Course).
• Ability to work fast and tidily.
• Well organised.
• Strong ability to work individually and as part of a team.
• Work to a high standard of personal hygiene and cleanliness, at all times.
• Excellent command of written and spoken English.
• Ability to follow instructions, take phones calls and relay messages.
• Excellent communication skills.
• Problem solving abilities.
• Always well groomed and with a ready smile.

Job Summary

The General Maintenance Technician maintains our facilities. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with our users. Your goal will be to ensure that our facilities run smoothly and efficiently and to assist in the day-to-day tasks. You will report to the Maintenance Supervisor.

Key Roles and Responsibilities

• Conducting routine inspections of premises and equipment.
• Performing preventative maintenance.
• Handling basic repairs and maintenance.
• Overseeing contractors when professional repairs are necessary.
• Diagnosing mechanical issues and correcting them.
• Repairing machines, equipment, or structures as necessary.

• Preparing drywall for paints and applying tape and texture to it.
• Coordinating with colleagues to provide support.
• Evaluating property for any damage and assisting in removing walls.
• Ensuring neat and clean work area always.
• Administered mixing of paints to obtain appropriate colour.
• Installing required signs on property.
• Reviewing equipment to ensure compliance with safety regulations.

• Monitoring equipment inventory.
• Perform paint work when needed.

Requirements 

• Proven maintenance experience.
• Skilled in the use of hand and power tools.
• Ability to take apart machines, equipment, or devices to remove and replace defective parts.
• Ability to check blueprints, repair manuals, or parts catalogues, as necessary.
• Ability to use common tools such as hammers, hoists, saws, drills, and wrenches.
• Experience with precision measuring instruments or electronic testing devices.
• Experience performing routine maintenance.
• Strong organisational and follow up skills.
• Attention to detail.
• Professional presentation and attitude.
• Ability to work independently and on own initiative
• Time management skills.
• Electrical skills and certification (License A + B) will be considered as an asset.