Frequently Asked Questions

We offer a range of services one would require for accidents and emergencies, including:

We treat a wide variety of conditions, such as:

Doctors are available 24/7 in our Immediate Medical Care Unit (IMCU) available in both Sliema and Żejtun.

A doctor in IMCU is also available in Burmarrad Clinic from Monday to Saturday from 08:30 to 12:30, and 15:30 to 19:00.

Our inpatient visiting hours are from 10:00 to 22:00.

Our medical laboratory services are located in Saint James Hospital, Sliema and Żejtun.

• Sliema: Open Monday to Friday from 08:30 to 18:30, and on Saturdays from 08:30 to 12:30. Closed on Sundays and public holidays.
• Żejtun: Open Monday to Friday from 08:00 to 13:00, and 15:00 to 18:00. Saturdays from 08:00 to 12:00. Closed on Sundays and public holidays.

In Burmarrad, there is no laboratory on site, but most blood samples are taken and sent to our Sliema laboratory, with a few exceptions.

The Dental Unit in Sliema is open on Monday, Tuesday and Thursday from 09:00 to 1800, on Wednesday from 09:00 to 17:00, and on Friday from 09:00 to 13:00.

It is closed on Sundays and public holidays.

We offer the following radiological investigations:

An appointment can be booked or changed through any of the following channels:

We accept various payment options, namely: cash, cards or cheques, and bank transfers (for in-patient bookings only).

A direct settlement, through a recognised insurance, is available mainly for any surgical procedure. Radiological investigations such as MRI, CT and PET scans can also be covered through a direct settlement.

A direct settlement needs to be organised and confirmed prior to the appointment otherwise you will be asked to pay for the investigation and claim directly from your insurance.

Mammography, Tomosynthesis and ultrasound are the most common scans available for breast screening.

No, the EHIC is not accepted within our hospitals or clinics.

Please consult our Careers page.

This is the main number of our contact centre and any outgoing calls done by our contact centre will be shown through this number. The reasons for the call could be various, but the most likely are that:

• The contact centre is trying to reach you to confirm an upcoming appointment, typically a day before the date of the appointment
• The time or date of your appointment needs to be rescheduled
• We are trying to reach you to confirm some details or to advise particular instructions given by our clinician, such as that patient needs to bring a copy of results

Yes, we have various health screening packages which tackle various aspects of healthcare. Kindly call our contact centre on +356 2329 1000 for more information.

Yes, Saint James Hospital Group comprises a number of private hospitals and clinics.

There is no fixed price for consultations as this varies considerably depending on the nature of the booking and specialisation. Typically the price is determined during a consultation by the clinician.

The patient’s ID Card or an official identification document will be requested at Reception. Medical documents or results might be required by the clinician during your visit. If it is the first time you are seeing a particular clinician, it is always good practice to bring with you medical documents, history notes, if any, that can help the doctor with a diagnosis.

Patients under the age of 16 years must be accompanied by a parent or guardian.