Thursday 8th May, 2025
Saint James Hospital Group
Cyber Security Update
Following the identification of this incident, the immediate priority of Saint James Hospital Group has been to ensure the integrity of the data and to maintain uninterrupted service.
We confirm that all operations have now been fully restored and are functioning as normal.
It has, however, come to our attention that the cyber criminals responsible for this attack have published a very limited number of documents online. These documents appear to relate to six (6) individuals, each of whom will be contacted directly and provided with guidance and support on the appropriate steps to take in response to this incident.
The relevant authorities and the cybersecurity experts we have appointed are continuing their investigation to fully determine the extent of the breach.
This notification is being submitted as part of our commitment to keep all relevant stakeholders fully informed about this matter. Regular updates will be published as more information becomes available.
We deeply appreciate the trust, and support demonstrated by our customers, colleagues, partners, and suppliers during this time.
We would also like to remind anyone who requires more information about this incident that we may be contacted via email on [email protected].
In the meantime, we kindly ask for your continued understanding and patience while the investigation progresses.
Thursday 24th April, 2025
Saint James Hospital Group
Cyber Security Incident
Saint James Hospital Group confirms that it has been the target of a sophisticated cyber-attack.
The incident occurred on the 18 April 2025 and was immediately contained. The management wants to reassure patients and the public that it remains in full control of its systems and servers.
All scheduled medical appointments and procedures are proceeding as planned, with no anticipated disruption to patient care.
Upon detection of the incident, containment protocols were immediately activated, and systems were physically isolated from external networks to prevent further access. The hospital’s IT, legal, and security teams, supported by external experts, are conducting a comprehensive technical and forensic investigation to determine the nature and scope of the attack, including whether any sensitive information may have been accessed.
An initial notification has been promptly submitted to the competent authorities, and a further assessment is currently underway to determine whether additional notifications are required. A public notice had previously been published on our corporate website as part of our commitment to transparency, accountability and timely stakeholder communication.
Saint James Hospital Group has also proactively reported this matter to the local police.
Further updates will be provided as our assessment progresses. We have created a dedicated helpline (+356 79636039), available Monday to Friday from 09:00 to 17:00 for anyone with questions or concerns. Alternatively, we may be contacted via email on [email protected].